A clear process from kickoff to launch

Every project follows the same structure. You always know where we are, what's next, and what's expected. No surprises, no guesswork.

Fixed milestonesWeekly updatesClean handoff
01

Discover

Understand your problem, constraints, and goals. We need to know what success looks like before we can build toward it.

Inputs
  • Business context
  • Current pain points
  • Success criteria
Outputs
  • Project brief
  • Feasibility assessment
  • Go/no-go decision
Rule:Decision-makers must be present. No intermediaries. No exceptions.
02

Spec

Define the exact scope, features, and constraints. This becomes our contract—no scope creep after this phase.

Inputs
  • Project brief
  • Technical requirements
  • Integration needs
Outputs
  • Scope specification
  • Data model
  • Timeline with milestones
Rule:Scope locks before build begins. Changes require re-scoping and re-quoting.
03

Build

Execute against the locked spec. Weekly progress updates. Feedback is batched, not continuous.

Inputs
  • Locked spec
  • Design assets
  • Access credentials
Outputs
  • Working software
  • Weekly demos
  • Documentation
Rule:Feedback is collected weekly. Mid-week changes are ignored.
04

Launch

QA, deployment, and go-live. We handle the technical launch; you handle the business readiness.

Inputs
  • QA signoff
  • DNS access
  • Go-live checklist
Outputs
  • Live system
  • Deployment guide
  • Training documentation
Rule:QA must pass before deployment. No exceptions. No shortcuts.
05

Support

Post-launch support for bugs and minor adjustments. After 30 days, we hand off completely.

Inputs
  • Launch metrics
  • User feedback
  • Issue reports
Outputs
  • Bug fixes
  • Optimization
  • Complete handoff
Rule:Support covers bugs only. New features require a new sprint.

Every project ships with documentation

01

Scope Specification

Requirements & acceptance criteria

02

Data Model

Schema with relationships

03

Event Tracking

Analytics instrumentation

04

QA Checklist

Device & browser matrix

05

Runbook

Deploy & incident procedures

06

Complete Handoff

Code, config & credentials

Frequently asked questions

Get Started

Ready to start your project?

Let's talk about your system and see if we're a good fit.

Book a build call

We don't sell retainers. Systems ship or they don't.